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Customer Coaching

Welcome to Customer Coaching with InventoryLab!

Whether you are brand new to InventoryLab and need help getting started, or a longtime user looking to learn some tips and tricks to streamline your workflow, Customer Coaching is for you.

Each class is led by one of our Customer Champions in a small group setting where you will be guided, step-by-step, through the various features of InventoryLab and given the opportunity to ask questions along the way.

Note: These sessions are NOT for support issues. If you have a support question, or if there is an issue with your account, please submit a detailed ticket and one of our Customer Champions will be happy to assist.
Current Courses: 


Batch Basics- List and complete a batch and create FBA shipments
  • InventoryLab has many capabilities and features that allow you to list products that are already in the Amazon Catalog and seamlessly works with products already in your inventory that you are looking to restock.

  • In this course, you will follow along with your InventoryLab Coach while they demonstrate how to list items in a private FBA batch, create shipments, add box contents, and more. This is the start-to-finish class on creating your shipments using our batch process. You’ll receive helpful tips and tricks on how to streamline your workflow and touch briefly on some common errors you might encounter.

  • While this course focuses on FBA, most of the content can also be applied to Merchant Fulfilled!
     
Inventory Management- Best Practices
  • Need help figuring out the best way to manage your inventory? Then this course is just what you need!

  • Follow along with your Coach as they walk you through some of the best practices when it comes to managing your inventory, and provide you with some tips and tricks on how to update your inventory in bulk, resolve inventory alerts, and much more!

  • This class includes steps for FBA, Merchant, Unlisted, and Archived Inventory, so there is something for everyone.

Access to Customer Coaching is included in your InventoryLab subscription and is available for Trial users as well. There is no limit to how many classes you can attend, so feel free to sign up for as many as you’d like. You can even take the same class more than once if you want!  


Ready to sign up? Visit our Event Page, pick your topic(s), and save your seat!  

Want to take a crack at learning InventoryLab on your own? Go for it! 

For more information about our application, check out our user guide, located here.

Be sure to take a look at the Tutorial Videos we've created if you are more of a visual learner.

If you get stuck, you can access our troubleshooting portal, visit our forums for community support, or reach out to a Customer Champion for assistance at support@inventorylab.com.
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