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Table of Contents

When to Pull Reports (and what to pull)

Inventory Reports

Merchant Inventory

  such as quantity of MFN inventory

_GET_FBA_MYI_UNSUPPRESSED_INVENTORY_DATA_ 

Checking quantities of items and what status they are in (fulfillable, unfulfillable, reserved, inbound, etc). 

  • Most commonly used when a User claims his IL inventory does not match what they show in Amazon

Disposition Management

To find the return status for a refund (where we gather the disposition for the disposition management page)

If they did not yet receive the return then it would not be listed within this report. 

_GET_FBA_FULFILLMENT_CUSTOMER_RETURNS_DATA_

 
 
Settlement Reports
 
_GET_V2_SETTLEMENT_REPORT_DATA_FLAT_FILE_
 
Verifying details on Sales and Refunds including:
 
Quantity
Order Specific Fees (Commission, Variable Closing Fee, Pick and Pack, Weight Based, Order Handling)
Sales Tax collected/refunded on the sale
  • Most commonly used when a User says that their fees for a particular Order/Refund are different than what is being reported in Accounting->FBA/MFN Sales details
  • If we don't have any of the settlement reports, the user will have to request them from Seller Central as we cannot request them to make them active. 
 
_GET_V2_SETTLEMENT_REPORT_DATA_XML_
 
Checking overhead fees including:
 
Inbound Shipping
Removal/Disposal Order
Storage 
Subscription
Advertising
 
  • Most commonly used when a User believes the amount reflected in the Profit and Loss report is incorrect for these fees or if we are not reporting the fees at all for a period(s)
  • If we don't have any of the settlement reports, the user will have to request them from Seller Central as we cannot request them to make them active. 
 
 _GET_V2_SETTLEMENT_REPORT_DATA_FLAT_FILE_V2_
 
Used for checking Merchant Fulfilled Shipping costs
  • Rarely needed, but used to verify the shipping costs for Merchant Fulfilled sales if the User takes advantage of Amazon's shipping discounts and pays using their Amazon distribution
  • If we don't have any of the settlement reports, the user will have to request them from Seller Central as we cannot request them to make them active. 

Requesting removal reports in scratchpad. Use:


_GET_FBA_FULFILLMENT_REMOVAL_ORDER_DETAIL_DATA_

 

Refunds:

If the user is missing refunds, rerun the settlement report via the Admin Panel. These reports will update the status of the returns (unsellable, sellable, unknown, etc). 

 

 

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